11.4 Notifications
Notifications
Offsite email address - is always used when doing a backup zip and email, as the suggested recipient.
Enable the ‘Notification via SMS’ when selected devices go offline. Only SMS when offline for at least - if ticked the option for Notification via SMS will appear as an option in the Devices window. The amount of time a device must be offline before an SMS is sent can be set here.
Enable the ‘Notification via Email’ when selected devices go offline. Only mail when offline for at least - if ticked the option for Notification via Email will appear as an option in the Devices window. The time a device must be offline before an email is sent can be set here.
Notify via email when any device goes offline for at least - If any device goes offline for a preset time a notice can be mailed to any email address. Set the number of minutes that the device must be off for in order to send the email notice.
Device offline email notices to – address to send notifications to, multiple recipients can be semi-colon separated.
EMAIL SETTINGS
These settings need to be entered correctly in order for the JT Engine to email reports, notifications or reminders. Please contact the IT Administrator for assistance with local settings.
SMTP Server - this is the Simple Mail Transfer Protocol server that will be used.
Username - the email username for the email account, not necessary in most cases.
Password - the email password for the email account but not necessary in most cases.
Domain Name - will be used in the email for the recipient.
Use SSL Connection - tick this box if your email settings use Secure Socket Level.
Test Email settings - enter an email address to send a test email to
SMS SETTINGS
These settings need to be entered correctly in order for the JT Engine to SMS reminders or notifications. You will need to contact Bulk SMS in order to create an account with them, https://www.bulksms.com/support. They will provide a username and password. To use their API, enter https://api.bulksms.com in the Web URL field.
AUTO EMAIL
This section allows fields of system-generated emails to be customized.
LICENCE EXPIRY
This setting determines how far in advance users start seeing Licence Expiry warnings before the expiry date.
REMINDERS
Email Reminders - if selected will email any reminders allocated on the Reminders tab of the Employee window, at the specified time.
SMS Reminders - if selected any reminders allocated on the Reminders tab of the Employee window will be sent via SMS, at the specified time.
FEEDBACK
An additional email recipient can be added for emails sent from the Feedback button on the toolbar.
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